89bd3 Privacy Policy
This policy clearly explains how your personal information is collected, stored, and protected — and what rights you have.
1 Introduction & Scope
89bd3 is a secure and reliable online gaming platform serving users in Bangladesh. We place the highest importance on our users' privacy. This Privacy Policy ("Policy") describes how 89bd3 collects your personal information, the purposes for which that information is used, and the steps taken to protect it.
By using the 89bd3 website or services, you are agreeing to the terms set out in this Policy. If you do not agree with any part of this Policy, please refrain from using our services and contact our support team.
2 Information We Collect
89bd3 collects various types of information to operate its services. The details of that information are described below:
2.1 Registration & Account Information
- Full name and date of birth (for age verification)
- Mobile number and email address
- Password (always stored in encrypted form)
- Payment account details (bKash, Nagad, Rocket, or Upay number)
- National ID card or other identity document details (for identity verification when required)
2.2 Transaction & Activity Information
- Deposit and withdrawal records, dates, and amounts
- Gaming history and betting details
- Bonus claims and wagering activity
- VIP level changes and cashback information
2.3 Technical & Usage Information
- IP address and device identifier information
- Browser type and operating system details
- Cookie and session data
- Page visit and click patterns (analytical information)
2.4 Support & Communication Information
When you contact our support team via live chat or email, details of that conversation and your request may be recorded.
3 Purposes of Using Your Information
89bd3 uses your information only for the purposes described below:
| Purpose | Description |
|---|---|
| Account Management | Creating, verifying, and keeping your account secure |
| Service Delivery | Ensuring gameplay, deposits, and withdrawals are processed |
| Fraud Prevention | Detecting and preventing suspicious activity |
| Customer Support | Resolving your questions and issues |
| Responsible Gaming | Identifying potentially problematic gaming patterns and providing assistance |
| Platform Improvement | Improving service quality and user experience |
| Legal Compliance | Adhering to applicable laws and regulations |
We do not sell your information to third parties, and we do not share it with any other organization for marketing purposes without your prior consent.
4 Information Sharing & Disclosure
89bd3 may share your information with third parties in specific circumstances. However, this applies only in the following cases:
4.1 Service Provider Partners
89bd3 may engage trusted service provider partners to handle specific operations such as payment processing, identity verification, and technical support. These partners will have access to information only as needed for their designated tasks and are required to comply with our privacy standards.
4.2 Legal Obligations
We may be required to disclose necessary information in response to a court order, a lawful request from an investigative authority, or the requirements of applicable law.
4.3 Fraud & Security
Relevant information may be disclosed to ensure account security and to prevent fraud or other unlawful activity.
5 Cookies & Tracking Technologies
The 89bd3 website uses cookies. Cookies are small text files stored in your browser that help improve the functionality of our website.
5.1 Types of Cookies
- Essential Cookies: Required to maintain login sessions and security.
- Functional Cookies: Used to remember your preferences and settings.
- Analytics Cookies: Used to understand and improve how the site is used.
5.2 Cookie Controls
You can disable cookies by going into your browser settings. Keep in mind that disabling essential cookies may affect some site functionality and you may have difficulty logging into your account.
6 Data Protection & Security
89bd3 applies industry-standard technical and administrative measures to protect your personal information:
- SSL Encryption: All data transfers on our website are encrypted using SSL (Secure Socket Layer) technology.
- Password Hashing: Your password is not stored directly — only an encrypted hash is kept.
- Access Controls: Only authorized staff may access user information for specific, necessary purposes.
- Firewall & Security Monitoring: Our servers are under continuous security monitoring.
- Regular Security Audits: Regular audits are conducted to identify and address vulnerabilities.
- Data Backups: Secure backups of data are maintained on a regular basis.
While we apply the highest security measures, transmitting information over the internet is never fully secure. We always work to protect your information, but we cannot guarantee complete security.
7 Data Retention Period
89bd3 retains your information only for as long as it is necessary:
- Active account information is retained until the account is closed.
- Transaction and financial information is kept for the period required by legal obligations.
- Records of support conversations may be kept for a set period even after an issue is resolved.
- After an account is closed, information is deleted or anonymized, except for data that must be retained for a legally required period.
8 Your Rights
As a user of 89bd3, you have the following rights over your own information:
8.1 Right of Access & Review
You can find out at any time what information we hold about you. This request can be made through the support team.
8.2 Right to Correction
If there is any incorrect or incomplete information in your profile, contact us and we will correct it as soon as possible.
8.3 Right to Deletion
In certain circumstances, you may request that your personal information be deleted. However, some information may need to be retained due to legal obligations or service-related reasons.
8.4 Right to Object to Processing
You have the right to object to the use of your information for specific purposes, such as marketing communications.
8.5 Right to Close Your Account
You may contact our support team at any time to request account closure. Any pending transactions will be completed before the account is closed.
To exercise any of the above rights, contact the 89bd3 support team via live chat or email.
9 Protection of Minors
89bd3 is intended for users aged 21 or older only. We do not knowingly collect personal information from any minor. Age is verified during the registration process, and if there is any suspicion of a user being underage, the account is immediately suspended.
If a parent or guardian believes that their child or dependent has opened an account on our platform, please contact our support team immediately — we will take swift action.
10 Third-Party Services
89bd3 uses the services of bKash, Nagad, Rocket, and Upay for payment processing. These payment platforms have their own privacy policies, and their policies apply to your payment information. 89bd3 is not responsible for the data practices of these third parties.
Our game software providers (including Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, and Ezugi, among others) operate games through their own technology. They may collect technical data from gaming sessions.
11 Policy Changes & Updates
89bd3 reserves the right to update this Privacy Policy as needed. If any significant changes are made, we will notify you through our website.
Continued use of our services after a policy change will be taken as your acceptance of the updated policy. We therefore encourage you to review this page regularly.
12 Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact the 89bd3 support team:
We take any privacy-related concerns seriously and will respond to your request as quickly as possible.